What you are actually buying
Hosting is the easy part. What most small businesses are really missing is someone who notices when the contact form stops sending, when the SSL certificate is about to lapse, or when a page has quietly 404'd for eight months. That is what the maintenance plans cover.
Everything runs on servers we own and administer ourselves, in-house. No reseller in the middle, no support queue in another time zone. When you call, you get the person who has access to the box.
Need something different?
These are starting points, not a menu you have to fit inside. Larger sites, e-commerce, custom applications, and multi-location businesses get a quote based on what they actually need.